Data protection and data security during the use of our website are very important to us and we want you to feel safe when visiting our internet pages. Therefore, this page will give you information about which personal data we record when you visit our website and the purposes for which the data is used.

Since changes to legislation or alterations to our internal processes can require adjustments to this Privacy Policy please read through the Privacy Policy regularly.

Scope of validity

This privacy policy applies to the Kozani Guide website, which can be accessed under the domain names https://kozaniguide.com and https://kozaniguide.gr and the various sub-domains (hereinafter referred to as “our website” or “Kozani Guide”).

2. Data Controller

The control over the gathering, processing and use of personal data as defined in the General Data Protection Regulation (which will be referred to below as the “GDPR”) lies with the Kozani Guide, Avles, 50500 Servia, GR., Email: info@kozaniguide.com (referred to below as the “Kozani Guide” or “we”).

3. What is personal data?

Personal data is information which can be used to find out personal or factual details about you (for example, your name, address, telephone number or email address). Information from which we cannot make any connection to you personally (or can only do so with disproportionate effort), such as by making the information anonymous is not personal data.

4. Automatic data collection

You can use most of our website without giving any personal data. For technical reasons, the following user data, transmitted to Kozani Guide by the user’s Internet browser, is captured:

  • browser type and version;
  • user’s operating system;
  • website from which the user is visiting our website (referrer URL);
  • website visited by the user;
  • date and time of access;
  • Internet Protocol (IP) address of the user’s computer.

This data is stored separately from any user data disclosed and is analyzed for statistical purposes. This is in order to resolve technical problems and improve performance, and never establishes a connection with the identity of the user.

4.1 Cookies linked with the use of the services on our website

The Kozani Guide employs cookies in order to carry out the services on its website and to transmit information. This means that the Kozani Guide is able to recognize if the same user has visited our website several times. What is stored includes consent to the use of cookies (cookie dialog), whether the user is willing to complete a survey (survey-ID) and the evaluation of a page (rate_ID). These cookies are effective for up to one year.

By using our website, you consent to the processing of the data collected in the manner and for the purposes described above. You can delete existing cookies from your browser (for example in Mozilla Firefox: about:preferences#privacy – “show cookies”; Google Chrome: chrome://settings/siteData) or you can prevent the storage of cookies with an appropriate setting in your browser software (for example in Mozilla Firefox: about:preferences#privacy; Google Chrome: chrome://settings/content/cookies). We would, however, point out that, if you do so, you can make only limited use of our website.

4.2 Tracking and retargeting

The Kozani Guide uses Google Analytics, a web analysis service by Google Inc. (referred to below as “Google”), to improve and optimize its internet presence. Google Analytics uses cookies to analyze a user’s use of our website. The Kozani Guide has activated “_anonymizeIP()” for its website. With this extension, IP addresses are processed in an abbreviated form in order to prevent direct association with an individual: due to the IP anonymization on this website, the IP addresses of a user within the Member States of the European Union or within contracting states to the Agreement on the European Economic Area are first shortened by Google. Only in exceptional cases is the full IP address sent to a Google server in the USA and shortened there. The information collected through the use of Google Analytics on our website will be processed by Google in its role as a processor for the Kozani Guide to analyze the use of the website, to compile reports on the website activities and to provide the Kozani Guide with additional services in connection with the use of the website and the internet. The IP address transmitted by a user’s browser in connection with Google Analytics will not be associated with other data held by Google.

In addition, the Kozani Guide uses partner companies to carry out online advertising. Your browser will be assigned a unique ID the first time you contact a partner network. The observations collected under this ID are subsequently used by the partner networks to offer you personalized advertising tailored to your needs.

5. Social media activities

Social media channels in a range of languages and on diverse platforms are also used in the course of our information activities. For details on the data protection provisions applicable in this context, please refer to your license agreements for the respective platform. A suitable management tool is used for the coordination and administration of channels and campaigns. This processing is performed based on our legitimate interest according to Art. 6 of the General Data Protection Regulation (GDPR). All data removed from the social media platforms will be automatically erased from our systems after 6 (six) months. If you have any questions regarding data protection, please contact our data protection officer at dpo @ kozaniguide.com

6. Hyperlinks to external websites

On our website you will find hyperlinks to other providers’ websites. If you activate these hyperlinks you will be transferred directly to the other provider’s website. You will recognize this from the change of URL. We cannot accept any responsibility for the confidential handling of your data on these third party websites, since we have no influence over these companies’ compliance with the data protection provisions. We recommend that you look for information about how these companies handle your personal data on their websites.

7. Processing and use of your data

If you would like to take advantage of services offered on our website, such as requesting a newsletter, you will need to provide further data. This involves the data relevant to the particular type of processing; so, if you are requesting a newsletter, we need to use your email address.

We process your personal data exclusively in order to offer you a comprehensive service via our website or, if you use our contact form, to answer your questions, to deal with an application from you or to send you information you have requested about our offers or other services you would like us to carry out for you.

8. Registration – newsletter

The data you give us when registering for one of our newsletters will be used only for sending you the newsletter. The information collected, such as your email address, country (tailored to your region), language (information regarding your language) and company data are needed so that we can provide you with the newsletter. Your data is saved in our database, and will be erased or anonymized in the event of a withdrawal. Processing is carried out based on your consent under the terms of Article 6 GDPR. You can withdraw your consent at any time. The simplest way to withdraw your consent is to use the unsubscribe link in the newsletter. Or you can contact our Data Protection Officer directly at any time at dpo @ kozaniguide.com. We do not give your data to third parties except in the situations described at Item Data transfer to a third party.

9. Registration – Kozani Experts Club

When you register for the Kozani Experts Club (KOZANI EXPERTS CLUB), you consent to the processing of your data (name, gender, year of birth, profession, company, address and communication details) for the purpose of checks before you are admitted to the KOZANI EXPERTS CLUB and for communication with you in this regard.

Processing is carried out based on your consent under the terms of Article 6 GDPR. You can withdraw your registration at experts @ kozaniguide.com. If you withdraw your registration or refuse membership, your data will be deleted at the latest after 12 months.

When you are admitted to the KOZANI EXPERTS CLUB, we process, in addition to your existing data, correspondence, participation, recommendations and your photo for the purposes of managing the membership directory, issuing the membership card, administering access to the club area, invitation to / facilitation of attendance at events, sending information material, holding prize draws and evaluating members’ interests. To communicate with Club members, we send regular newsletters, which are an integral part of Club membership. If you unsubscribe from the newsletter, this signifies that you are ending your Club membership.

You can end your membership at any time by communicating with the Club office at experts @ kozaniguide.com. Or you can contact our Data Protection Officer directly at dpo @ kozaniguide.com. Your data will be erased at the latest 12 months after you end your membership.

We do not give your data to third parties except in the situations described at Item Data transfer to a third party such as when database storage and access data to the club area are handled by a processor.

10. Requesting information material

When you order brochures and promotional material your contact details are collected so that your order can be processed smoothly, and processed in order to fulfill the contact in accordance with Article 6 GDPR. Completion of the order is impossible without this data. We do not give your data to third parties except in the situations described at Item Data transfer to a third party such as to the logistics service provider tasked with delivery. After four weeks (i.e. once a reasonable period of time has passed to allow for you to respond to us, bearing in mind the postal delivery period in both directions) your data will be automatically erased. If you have any questions about data security, please contact our Data Protection Officer at dpo @ kozaniguide.com

11. Feedback on the websites

The data entered on the feedback form on our website (title, gender, name, email address) are used only for communication with you in connection with your message. The provision of the data is considered to be consent under the terms of Article 6 GDPR. You can withdraw your consent at any time, in which case we will not be able to assist you further. After processing your request, the data will be kept for 3 years and then erased.

12. Participation in surveys

Participation in surveys is anonymous and no personal data will be processed. However, at the end of a survey you have the opportunity to sign up for a follow-up survey; You will be required to provide your data in order to sign up. To this end, we collect and process your email address and store it until you revoke permission for us to store it. Processing is carried out based on your consent under the terms of Article 6 GDPR. Your email address will be used by us purely to invite you to participate in surveys and will not be forwarded to third parties – except to our data processors (see Item Data transfer to a third party). If you have any questions about data security, please contact our Data Protection Officer at dpo @ kozaniguide.com

13. Data transfer to a third party

The Kozani Guide explicitly states that no personal data is forwarded to third parties. The exception to this is the forwarding of data in the context of processing; this includes the sending and storage of emails and storage of data in a secure data center. This refers to processors as defined in Article 4 Item 8 GDPR, who are carefully selected and are under contractual obligation to adhere to the same data protection standards. The processors obtain access to your data solely within the scope and for the period of time necessary to perform the relevant services, within the scope for which you have consented to the data processing and use.

14. Data security

We implement technical and organizational security measures to protect your data from unauthorized access. Besides safeguarding the operational environment, we use the latest technological encryption standards to ensure safe transmission of your data.

15. Information about, rectification of and erasure of your data

The Kozani Guide will be happy to help you to exercise your rights under the GDPR. Your rights are:

  • The right of access. Which data about you are we processing? We will give you information.
  • Rectification. Is your data incorrect? We will correct it.
  • Erasure. Would you like us to erase your data? We will check whether the processing (especially the retention period) and the technical enforceability are legally permissible, and we will erase your data in accordance with the statutory provisions.
  • Data transmission. Would you like to use your data yourself? We will make available to you, in accordance with the law, the data we have in our possession.
  • Objection to processing. Would you like us to stop processing your data? If you send us a legitimate objection to the processing, we will cease the processing.
  • Withdrawal of consent. Would you like to withdraw a consent you have given? We will heed your wishes.

In response to an inquiry from you, we will provide you with information as to which of your data we are storing and how it is being used. If the data relating to you stored with the Kozani Guide is incorrect, we will correct it accordingly. You can withdraw your consent to the processing of your data at any time. In the case of processing which does not need consent, such as the fulfillment of a contract, you can submit an objection. You have the right to have the personal data which is stored with the Kozani Guide erased. If erasure is prevented under contractual, taxation, commercial or other legislation concerning retention of data, we cannot erase your data, we can only block it. In order to exercise these rights, please contact the Kozani Guide Data Protection Officer at dpo @ kozaniguide.com.

If you believe that the processing of your data contravenes data protection legislation or that your legal rights to the protection of your data are being infringed in some other way, you have the right to complain to the data protection supervisory authority.

16. Questions about data protection

Please address your questions to the Kozani Guide Data Protection Officer at:

Kyriakos Papadopoulos
Avles 50500 Servia, GR.
Email: dpo @ kozaniguide.com
Note: In communicating with us, please provide the following information: Name & Surname, email address, phone number and best times to contact you and your postal address.